Our Privacy Policy

This Privacy Policy (“Policy“) is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature.

 

Users are requested to read and understand the Policy very carefully before using or accessing the Website. Through this Policy, SKYLYN intends to convey the manner in which the user’s information is collated and used by SKYLYN store while providing the services of the Website. This Policy is binding on every user of the Website and users who do not agree with the terms of this Policy should not use or access the Website.

 

SKYLYN reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Website, the user’s signify they have carefully read, understood and agree to be bound by this Policy and the users expressly and voluntarily accept this Policy including any change, modification or substitution made to the Policy from time to time.SKYLYN reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

 
 

 

PHONE

 

We are using this information to provide the functionality to call the customer care directly.

 

PHONE STATE

 

To identify cellular  network information for optimising performance on low bandwidth network.

 

CAMERA

 

To provide image serach and contact customer care with the images.

 

STORAGE

 

To store or access photos captured by you at the time of contacting customer care or image search.

 

SMS

 

To read OTP received automiatically while making the delivery address change.

 

ACCOUNT

 

We are using account’s email id to send email notifications.

 

CONATCT

 

Read your contact card for Invite feature.



 

USER INFORMATION

 

‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address,  residential address, phone number, photograph and other information collected by SKYLYN  to provide specific services to the user through the Website. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.

 

If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to SKYLYN

 

SKYLYN collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise. 

 

SKYLYN receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the Website. 

 

Sometime the Website uses cookies so that the Website can provide the user with more customised information when the user returns to the Website. “Cookies” are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the Website’s services to the user. The user can set the browser to notify the user when the user is sent a “cookie”, giving the user the chance to decide whether or not to accept it. If the user accepts a “cookie”, the user agrees to the use of any User Information collected by the Website using that cookie. The user may update the profile information of the user at any time on the Website.

 

The user can add or update the User Information on a regular basis. When the user updates the User Information, SKYLYN will keep a copy of the prior version for its records.
 

USE OF INFORMATION & DISCLOSURE

 

The User Information is primarily used by SKYLYN to facilitate a better, customized and convenient use of the Website’s services. The User Information is used by Tata UniStore inter alia to (i) respond to the user’s queries, requests and  inquiries; (ii) update new features of the Website, (iii) improve and customize the Website’s service, (iv) detect and prevent fraud and abuse of the Website, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the Website, (vii) inform any change in the Terms of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys and marketing communications that Tata UniStore believes may be of interest to the user; (ix) personalize the user’s experience on the Website by presenting advertising, products and offers tailored for the user; (x) help the user address its problems with the Website including addressing any technical problems;  (xi)  complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service;  and (xii) protect the integrity of the Website.



 

SKYLYN may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user. SKYLYN does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user. SKYLYN understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the Website, (ii) third party service providers engaged  to perform the services on SKYLYN Store’s behalf, (iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.

 

 

 

The Users agree and acknowledge that User Information collated through the Website could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Website’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, SKYLYN endeavours that the User Information is transferred in accordance with the applicable laws of India.

 

The user should be aware that the User Information or other data, the user provides to the Website for availing the services or transacting through the Website could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which SKYLYN is not responsible.

 

The user agrees and acknowledges SKYLYN’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Website. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Website may be viewed by other users and SKYLYN cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.

   

GRIEVANCE OFFICER

 

In case of any complaints or grievances, the user may contact the Grievance Officer as under:



Phone number: +91-9582830598

Delhi

GOVERNING LAW AND JURISDICTION

 

The terms and conditions of this Policy shall be governed by Indian Law .

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